Frequently Asked Questions
Everything you need to know about numbuzin products and orders.
How do I know which numbuzin number is right for my skin?
Each numbuzin product is numbered to represent a specific skin concern. You can take our personalized skin quiz on the homepage or check the product descriptions to find the 'number' that targets your specific needs, such as hydration, texture, or brightening.
Are numbuzin products suitable for sensitive skin?
Yes, we prioritize gentle yet effective formulations. Many of our products, such as the No.1 and No.3 lines, are specifically dermatologically tested to be safe for sensitive skin. We always recommend a patch test before full application.
What is your shipping policy and delivery timeline?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Domestic delivery usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do you offer returns or exchanges?
We want you to love your skin. If you are not satisfied, you can return unopened products within 30 days of purchase. For hygiene reasons, we cannot accept returns on items that have been opened or used unless they arrived damaged.
Are numbuzin products cruelty-free?
numbuzin is committed to ethical beauty. We do not test our finished products or ingredients on animals, and we ensure our suppliers adhere to the same cruelty-free standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.